Privacy policy

Last updated: 9 November 2026

Who we are

Greenkeeper is made by Shitan Yang, an independent developer in California, United States (“we”, “us”). If you have a question about this policy or your data, email support@getgreenkeeper.com.

What stays on your Mac

Your settings, work schedule, trial start date and license key are stored on your Mac. We don’t receive them.

To decide when to keep you active, Greenkeeper checks a few things on your Mac: how long it has been since you last used the keyboard, mouse or trackpad, whether the screen is locked, your battery level, and whether a chat app you picked is open. These checks happen on your Mac, and nothing about them is sent anywhere.

Greenkeeper uses the macOS Accessibility permission only to send its invisible mouse event (or the optional one-pixel jiggle). It doesn’t record keystrokes, read your screen or look inside other apps.

What the app sends over the internet

Greenkeeper connects to the internet for two things only. There are no analytics, crash reporting, advertising or tracking in the app.

License checks

When you activate a Pro license, and every few days after that, Greenkeeper sends our payment provider:

• your license key, and
• a device label made from your Mac’s model identifier and a short random code the app creates, for example “Mac14,7 · 7F3A”.

The label lets you and the payment provider see which Macs use your license, so the 3-Mac limit can work. It doesn’t include your name, your Mac’s name or its serial number. Like any internet request, the payment provider can also see your IP address. Keep Awake and the free trial make no license checks.

Update checks

From time to time, the app downloads a small file, version.json, from getgreenkeeper.com to see whether a newer version is available. The request contains no license key or identifier. Our web host logs it like any other visit to the website (see below).

Buying Pro

Purchases are handled by our payment provider, which acts as the merchant of record. It takes your payment, handles sales tax and VAT, emails your license key and processes refunds. It collects your name, email address, billing details and payment information under its own privacy policy, which you’ll see at checkout.

We receive the order details we need to support you, such as your name, email address, country and the status of your license. We never see your full card details.

This website

getgreenkeeper.com uses no cookies, no tracking scripts or pixels, and no third-party scripts or fonts. Like most websites, our web host keeps standard server logs: IP address, browser type, the page or file requested, and the time. These logs are used to keep the site running and secure, and are kept only for a limited time. The host also gives us totals that don’t identify anyone, such as how many times the app was downloaded. Because we don’t track you across websites, nothing changes when your browser sends a Do Not Track signal.

Email

If you email us, we use your email address and message to reply and help you. We keep support emails only as long as we need them for that and for basic record keeping.

Launch list

If you ask to hear when Greenkeeper launches, we keep your email address only to send you that news. If we use a newsletter service to send it, that service stores the list for us. To be taken off at any time, use the unsubscribe link in the email, reply to it, or write to support@getgreenkeeper.com.

Who we share data with

We don’t sell or rent your personal information, and we don’t share it for advertising. The only companies that handle it for us are our payment provider, our web host, our email provider and, for the launch list, our newsletter service, each to provide the services described above. They may process data in other countries, including the United States, with appropriate safeguards. We may also disclose information if the law requires it.

Legal bases (EU and UK)

We process license data to provide the product you bought (contract), server logs and support emails for our legitimate interest in running a secure service and helping you, purchase records to meet legal obligations such as tax and accounting, and launch-list emails because you asked for them (consent, which you can withdraw at any time).

Your choices and rights

You can use Keep Awake and the Pro trial without giving us any personal information. You can ask for a copy of the personal information we hold about you, or ask us to correct or delete it, by emailing support@getgreenkeeper.com. Depending on where you live, you may have further rights under laws such as the GDPR or the CCPA, including the right to complain to your data protection authority. For purchase records held by our payment provider, you can also contact them directly.

Children

Greenkeeper is a work tool and isn’t meant for children. We don’t knowingly collect information from them.

Changes to this policy

If we change this policy, we’ll post the new version on this page and update the date at the top.

Contact

Shitan Yang
Email: support@getgreenkeeper.com